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Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.

This online marketplace has updated its sizing categories for women's and children's garments but did not contact all shoppers about the modification.

Social Media Reaction

Many shoppers and sellers have taken to social media stating that platform listings now display an altered size classification than originally posted as a result of the reclassification.

The platform stated the new system was more in line with similar services.

It has advised users to review their products and manually change the size when needed, resulting in member annoyance.

Measurement Approach Modifications

Previously, the sizes had both a single numeric size and a letter, such as S/8 or M/10.

The updated approach includes a letter with a size spectrum like S/UK 8-10.

For certain items, the size labels have been reassigned - like an L measurement was formerly size 12 but is now a UK 16-18.

Shopper Accounts

One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

Another user, based in Glasgow, said garments she listed featuring size 14 markings were displaying on the service as measurements 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she said.

Required Changes

Charlotte Lunn, from Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".

"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she explained.

Marketplace Information

The platform boasts over 100 million users, comprising 18 million UK members.

It has become a favored option versus similar marketplaces including eBay and Depop.

This isn't the first time when a surprising modification on the platform has faced criticism: earlier, the platform withdrew an update concerning shipment methods following member complaints.